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FAQ's
Contact Information? TOP
Shipping? TOP
We ship UPS for all packages.
Our shipping charges are listed and Our shipping and handling fees:
$1.00 to $25.00 is $4.95
$25.01 to $50.00 is $5.95
$50.01 to $75.00 is $7.95
$75.01 to $99.99 is $9.95
$100 and over is free Is my personal information secure on your site? TOP
Absolutely, Every page on our site wher we request personal information is secure with Socket Layer encryption (SSL)
We do not share any personal information. We only take down the informtion required to ship your product. Payment? TOP
We accept all major credit cards and E-Checks through PayPal. You do not need to have a PayPal account to use your credit cards. For more information regarding Paypal, please visit http://www.paypal.com
Do you charge Sales Tax? TOP
Yes, we charge 8.25% sales tax. What is your Return/Exchange Policy? TOP
Return and exchange items must be new, unused and unwashed and must be returned within 10 days of original shipment date.
Please contact us prior to returning items for return shipping instructions.
Unfortunately we are unable to offer returns or exchanges on personalized or cutom items.
When filling out personalized orders please make sure to check the name or Initals you have requested , we can not be responsible for typos. How long until I receive my order? TOP
Most items if personalization is not required will ship out in 2-3 business days (M-F 8am-5pm CST). Items that are custom, personalized and made to order may take up to 2 weeks to ship (Please allow for shipping time). If you have any questions about shipping time for a particular product please feel free to contact us first. toni@tonistrendyboutique.com Also is you need your order by a certain date; please contact us first to make sure we can meet that deadline. Additional fees for rush shipping/processing may apply. We want to do everything possible to provide you with the best on-line shopping experience.
Please note: Some of our items ship from different locations, therefore your order may arrive to you in more than one package. If you are purchasing a gift made of several different items feel free to contact us first and we can arrange to have it all sent together. Thank You TOP
I want you to know that I appreciate your business!!!! It is my honor to provide you with excellent customer service and "Trendy", "Quality" products.
The best compliment you can give is to tell a friend.
If you have any questions about any of the products please e-mail me at toni@tonistrendyboutique.com.
Keep smiling the days only get brighter!!!!
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